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Remote Workforce Forecasting & Scheduling Analyst

Remote / Online - Candidates ideally in
Jackson, Hinds County, Mississippi, 39206, USA
Listing for: Maximus
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence
Salary/Wage Range or Industry Benchmark: 60000 - 73000 USD Yearly USD 60000.00 73000.00 YEAR
Job Description & How to Apply Below

Maximus is seeking an Analyst to optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. The role focuses on turning data into actionable staffing decisions to improve service levels and efficiency.

The ideal candidate will have a Bachelor’s degree with 3+ years of experience, proficiency with workforce software, and a track record of producing insightful analytics and reports to support staffing decisions.

Our team is growing, and we are hiring a Remote Workforce Forecasting & Scheduling Analyst in Jackson, MS, United States.

This is a Full Time role.

The position is based in Jackson, MS, United States.

This opportunity is part of our work in Human Resources, IT & Technology.

The advertised compensation is 60.000 - 73.000.

We aim to respond to suitable candidates as soon as possible.

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