Remote Knowledge Manager for Federal Service Desk & Content
Reston, Fairfax County, Virginia, 20190, USA
Listed on 2026-10-26
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IT/Tech
HelpDesk/Support
Bixal, a Fairfax, VA-based consulting company, is seeking a Knowledge Management Specialist, Service Delivery to build and run the knowledge layer behind a large-scale federal support program serving diverse users.
In 90 days, you’ll stand up the program’s Tier 0 self-service knowledge base and manage article lifecycle, then develop operating documentation for Tier 1–3 help desk operations. The role emphasizes a knowledge-as-a-product mindset.
We have an opening for a Remote Knowledge Manager for Federal Service Desk & Content in Reston, VA, United States within IT & Technology.
This is a great role to take on the Remote Knowledge Manager for Federal Service Desk & Content role at Bixal.
As a Remote Knowledge Manager for Federal Service Desk & Content, you will play an important part at Bixal in Reston, VA, United States.
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