Docker Support Engineer; Afternoon shift); Fully Remote
Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listed on 2026-10-26
New York, New York City, Richmond County, New York, USA
Listing for:
ServiceRocket
Full Time, Remote/Work from Home
position Listed on 2026-10-26
Job specializations:
-
IT/Tech
IT Support, Technical Support, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Location: New York
- Global tech-enabled services company headquartered in Palo Alto, CA, accelerating growth for 20+ years.
- Recognized as Atlassian Partner of the Year with a 4.7 Glassdoor rating.
Role responsibilities:
- Deliver top-tier support and apply advanced troubleshooting across the Docker stack.
- Collaborate with engineering and product teams to resolve complex issues and improve the platform.
- Create help content, participate in on-call rotations, and use AI tools responsibly.
Ideal background:
- 3+ years of enterprise technical support at a SaaS company, with deep Linux knowledge.
- Strong written and verbal English communication skills.
Service Rocket is a global tech-enabled services company headquartered in Palo Alto, California, focused on accelerating growth through technology solutions and strategic partnerships. With over 20 years of experience, it fosters an inclusive, fun-loving culture and holds a 4.7 Glassdoor rating.
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