Remote IT Service Desk Analyst - 2nd Shift
Jackson, Hinds County, Mississippi, 39206, USA
Listed on 2026-10-26
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
CAI is seeking a Service Desk Analyst for remote, weekdays 2nd shift. You will provide Level 1 IT support to associates and vendors via phone, email, or chat, handling password resets and hardware/software troubleshooting.
The role is full-time and remote with a 2nd shift schedule. Strong customer service and documentation skills are required, along with 6–12 months in service desk or tech support and a high school diploma.
We are looking to fill the Remote IT Service Desk Analyst - 2nd Shift position at CAI in Jackson, MS, United States.
As a Remote IT Service Desk Analyst - 2nd Shift, you will play an important part at CAI in Jackson, MS, United States.
We invite applications for the Remote IT Service Desk Analyst - 2nd Shift position located in Jackson, MS, United States.
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