Field Engineer Silent Sentinel; US Remote

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

At Motorola Solutions, we empower people to be their best in the moments that matter.

We provide critical situational awareness by connecting first responders to seamless communication networks, real-time information, and intuitive, rugged devices. As a vital part of this mission, the Silent Sentinel group within our North America Fixed Video Team specializes in ruggedized, multi-sensor, long-range thermal and infrared camera systems. Silent Sentinel's core mission is to deliver precision target identification and all-in-one situational awareness across extreme environments, equipping defense, border, aviation, and maritime operations with the vision needed to detect threats from miles away and secure critical infrastructure.

• The Field Engineer manages deployment of Silent Sentinel video surveillance hardware and software to ensure reliable system performance at customer locations.
• Assist partners and customers with staging, installation, and field deployment of Silent Sentinel video surveillance solutions and hardware.
• Develop, design, document, and articulate video surveillance solutions and architecture consistent with project, customer, and regulatory requirements.
• Evaluate system specifications, network capacity, and project scope of work to ensure integrity of system design.
• Handle software configuration, testing, and initial configuration optimization to ensure system compatibility across diverse customer environments.
• Conduct product testing, demonstrations, and technical discussions to articulate differentiated value propositions to stakeholders.
• Provide onsite technical support and assistance to integrators and key project stakeholders.
• Collaborate with the customer support team to provide technical reports, insights, and assistance as needed to resolve customer inquiries and issues.

• Excellent communication skills, verbal and written as required for this position.
• Must have 3+ years of experience working in a Field Service environment.
• Must have proven experience executing field deployments, including the physical installation, staging, and initial configuration of mission-critical systems.
• Ability to travel to customer locations, subcontractor offices, and project sites for walks, surveying, design, integration, and troubleshooting as required.
• Must be able to travel between 50% to 75% as required for this position.

This position requires compliance with all Motorola policies, standards, and code of conduct, as well as passing necessary background checks required for customer site access.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $75,000 - $85,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

• High School diploma, Bachelor's Degree OR 3+ years of experience in one of the following:
  Engineering, Computer Science, Networking, IT, Cybersecurity, or Information Systems.
• Must be able to obtain a background clearance as…