Remote Social Care Triage Specialist
Menlo Park, San Mateo County, California, 94025, USA
Listed on 2026-10-26
-
IT/Tech
Social Media Marketing
Spectraforce Technologies, Inc. is seeking a Social Triage Specialist for Muse/Online Operations on a remote, 4+ month assignment.
Monitor social platforms, primarily X, for Muse mentions with very low latency and classify posts against a triage rubric; own the middle tier by engaging users publicly or via DM, resolving issues, and closing the loop. You will respond on-platform, ask clarifying questions to establish a repro, and drive threads to a concrete resolution.
As a Remote Social Care Triage Specialist, you will play an important part at Spectraforce Technologies, Inc. in Menlo Park, CA, United States.
Are you ready to take on the Remote Social Care Triage Specialist role at Spectraforce Technologies, Inc.?
We would love to welcome a new Remote Social Care Triage Specialist to our group in Menlo Park, CA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).