Remote Tier II Technical Support - SaaS Public Safety
Paradise, Clark County, Nevada, USA
Listed on 2026-10-27
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IT/Tech
SaaS Sales, IT Support
Motorola Solutions is seeking a Technical Support professional for the Rapid Deploy SaaS platform. This fully remote role in the United States involves Zendesk triage, incident management, and cross‑functional collaboration to ensure SLA‑driven CX.
You will use Datadog, Application Insights, and Full Story to diagnose issues, log bugs with Product/Engineering, and participate in on‑call rotations. Public safety experience is a plus.
The following opportunity is for a Remote Tier II Technical Support - SaaS Public Safety with Motorola Solutions.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Las Vegas, NV, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 75.000 - 85.000.
We aim to respond to suitable candidates as soon as possible.
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