Support Specialist; Fully Remote
Listing for:
Moxie
Full Time, Remote/Work from Home
position
Listed on 2026-11-05
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
- Field general, billing, and technical tickets across Tiers 0/1/2.
- Use Intercom and FIN AI to deflect and resolve efficiently.
Objectives:
- Ramp onto the queue in 3 months and own a slice by month 6.
- Fix a support pain point and reduce specialist load.
Qualifications:
- SaaS customer support experience and sound triage judgment.
- Clear writing and familiarity with support tooling.
Why Us:
- Shape unified support for 700+ practices.
- Work with modern AI-assisted tooling across teams.
Moxie empowers ambitious aesthetic entrepreneurs to build profitable, independent practices without burnout or guesswork. It is a global, remote-first team supporting 700+ practices, with a culture of ownership, generosity, speed, and continuous learning.
We have an opening for a Support Specialist (Fully Remote) in United States within Sales.
For the Support Specialist (Fully Remote) position at Moxie, we are reviewing applications now.
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