Marketing Cloud Solution Architect Remote

At Neura Flash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions - integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and Neura Flash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the Neura Flash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation  you’re ready to make your mark in the AI space, Neura Flash, Part of Accenture is the place for you.

As Solution Architect, Marketing Cloud Next, you will lead the functional solution design for Salesforce Marketing Cloud Next (MC Next) across our client engagements and act as the functional lead within Neura Flash's MC Next practice. MC Next is built natively on the Salesforce core platform with Data 360, Flow and Agentforce, so the role combines marketing-platform fluency with data-architecture depth.

You understand how marketing teams plan, segment, orchestrate and measure across channels, and you translate that into designs our Data 360, Agentforce and technical teams can build.

You will help lead MC Next solutions with key marketing, CRM, data and compliance stakeholders, and internally you will build the reference architectures, reusable patterns and enablement that let the rest of the practice deliver MC Next work with confidence.

• Lead functional solution design for MC Next grounded in its Data 360 foundation: data model objects, ingestion from CRM and other sources, identity resolution, segmentation, and Actionable Lists, evaluating every requirement against native capability before recommending custom build.
• Run discovery and design sessions with marketing operations, CRM, data, digital and compliance stakeholders to capture current-state platform capabilities, audience and data architecture, journey complexity, consent models and integration dependencies; present design decisions and trade-offs; and drive open questions to written closure with owners and dates.
• Design campaign and orchestration architecture using Flow-based orchestration, messaging data sources, activation templates, landing pages and dynamic content for email, SMS and conversational channels, including Handlebars and AMPscript personalization where supported.