Data Analyst

Department: Technical Delivery
Experience: 1–5 Years
Qualification: Engineering Graduates Only
Location: Work From Home
Shift: US Shift – 6:00 PM to 3:00 AM IST
Notice Period: Immediate Joiners to 30 Days

We are looking for skilled, analytical, and client-oriented Data Analysts with strong SQL expertise and a good understanding of Python and Spark. This role focuses on translating customer business, reporting, and data-analysis requirements into accurate, scalable technical solutions.

You will work closely with Customer Success Managers within the Technical Delivery team to understand requirements and develop custom reports, dashboards, widgets, data models, configurations, and other platform-based solutions. You will also collaborate with Product Engineering and Design teams to evaluate technical approaches, resolve platform challenges, and ensure smooth execution.

This role is ideal for someone who enjoys combining data analysis, SQL, technical problem-solving, client communication, and cross-functional collaboration to deliver effective solutions.

• Engage directly with clients and Customer Success Managers to understand business, reporting, and technical requirements and translate them into clear, actionable specifications.
• Act as a bridge between clients, Customer Success, and internal engineering teams to ensure seamless communication and successful execution.
• Build custom reports, dashboards, widgets, data models, and other platform-based solutions to address customer business and data-analysis needs.
• Write, analyze, and optimize SQL queries against complex relational data models to support reporting, data analysis, and customer requirements.
• Use Python and Spark, where appropriate, to support data transformation, reporting, and specialized technical solutions.
• Configure platform features, workflows, integrations, and reporting components based on defined requirements.
• Analyze source data and existing configurations to identify the most effective and scalable implementation approach.
• Partner with stakeholders to clarify requirements, assess technical feasibility, identify dependencies, and define implementation approaches.
• Collaborate with Product Engineering and Design teams to investigate platform limitations, troubleshoot technical issues, document requirements, and validate fixes or workarounds.
• Test and quality-check reports, dashboards, widgets, data models, and configurations before delivery.
• Create technical documentation, solution notes, data-lineage documentation, and reusable implementation patterns.
• Manage multiple solution requests, prioritize effectively, communicate progress and risks, and follow issues through to resolution.
• Ensure all deliverables align with customer expectations, business objectives, and technical requirements.

• 1–5 years of relevant experience.
• Engineering graduates only.
• Strong SQL skills are mandatory
  , including the ability to write and optimize queries against complex relational data models.
• Good knowledge of Python and Spark.
• Ability to read and understand technical documentation, including data-lineage diagrams, entity-relationship diagrams (ERDs), and business-process flows.
• Strong analytical, logical reasoning, and problem-solving skills.
• Excellent written and spoken English communication skills.
• Ability to explain technical concepts and issues clearly to both business and technical audiences.
• Comfortable interacting directly with clients, understanding their requirements, and discussing technical solutions.
• Strong stakeholder management, coordination, and cross-functional collaboration skills.
• Ability to manage multiple requests, prioritize…