Senior Director of Site Reliability Engineering; Fully Remote
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-10-27
Phoenix, Maricopa County, Arizona, 85001, USA
Listing for:
ServiceNow
Full Time, Remote/Work from Home
position Listed on 2026-10-27
Job specializations:
-
IT/Tech
IT Project Manager, Systems Engineer, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
- Lead a world-class SRE organization across observability and control plane products.
- Define SRE strategy, operational standards, and multi-year roadmaps from the ground up.
Key responsibilities:
- Build and scale SRE teams, design hiring criteria, and create career development paths.
- Establish SLOs, error budgets, on-call rotations, incident response, and blameless postmortems.
- Partner with product, platform, and infrastructure leaders to drive reliability-first culture.
What we offer:
- Competitive salary and equity package.
- Comprehensive health, wellness, and retirement benefits, plus unlimited PTO.
- Leadership coaching and executive development opportunities.
Service Now is the AI control tower for business reinvention, bringing together AI, data, and workflows to help 85% of the Fortune 500 work smarter and faster. The company is building an AI-native culture where technology and talent work together.
The Senior Director of Site Reliability Engineering (Fully Remote) position in the IT & Technology, Engineering field is open for applications.
Position Requirements
10+ Years
work experience
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