Senior E-commerce Analyst

Our client, a leading online retail organization, is seeking a highly analytical and results-oriented Senior E-commerce Analyst to join their fully remote team. This role is crucial for driving data-informed decision-making across all e-commerce operations, from marketing and sales to user experience and conversion rate optimization. You will be responsible for collecting, analyzing, and interpreting complex data sets to identify trends, uncover insights, and provide strategic recommendations that enhance online performance and profitability.

The ideal candidate possesses a strong command of analytics tools, advanced statistical knowledge, and a proven ability to translate data into actionable business strategies. This is an exceptional opportunity to make a significant impact on a growing e-commerce business, working independently and collaboratively within a dynamic virtual team. Based in relation to
** Soweto, Gauteng, ZA**, this position offers the ultimate flexibility of a remote-first work environment. We are looking for a data evangelist with a passion for optimizing the online customer journey and maximizing revenue.

• Collect, clean, and analyze large datasets from various e-commerce platforms and sources.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) for e-commerce operations.
• Conduct in-depth analysis of website traffic, user behavior, conversion funnels, and sales data.
• Identify trends, patterns, and anomalies, and translate findings into actionable insights and recommendations.
• Perform A/B testing and multivariate testing to optimize website elements, marketing campaigns, and user experience.
• Collaborate with marketing, product, and sales teams to support their data needs and strategic initiatives.
• Develop predictive models to forecast sales, customer behavior, and market trends.
• Present findings and recommendations clearly and concisely to stakeholders at all levels.
• Stay current with industry best practices in e-commerce analytics and data science.
• Automate reporting processes and improve data collection methods where possible.

• Bachelor's or Master's degree in Statistics, Mathematics, Economics, Computer Science, or a related quantitative field.
• Minimum of 5 years of experience in e-commerce analytics, business intelligence, or a related data analysis role.
• Proficiency in web analytics tools (e.g., Google Analytics, Adobe Analytics).
• Strong experience with data analysis and visualization tools (e.g., SQL, Python/R, Tableau, Power BI).
• Excellent understanding of statistical methods and modeling techniques.
• Experience with A/B testing methodologies and tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and presentation skills, with the ability to explain complex data to non-technical audiences.
• Ability to work independently and manage multiple projects in a remote setting.
• Knowledge of SQL is essential.

• Competitive annual salary of ZAR.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and flexible holiday schedule.
• Opportunities for professional development, certifications, and training.
• Fully remote work environment with flexible working hours.
• Be part of a data-driven culture focused on innovation.
• Access to advanced analytics tools and technologies.
• Collaborative and supportive virtual team atmosphere.