Remote Warehouse Systems Administrator

Our client, a forward-thinking organization in the Logistics & Warehousing domain, is seeking an experienced Remote Warehouse Systems Administrator. This role is designed for a skilled IT professional who can manage, maintain, and optimize warehouse management systems (WMS) and related technologies from a distance. The successful candidate will ensure the seamless operation of our digital infrastructure, supporting inventory accuracy, order fulfillment efficiency, and overall warehouse productivity across all our operational sites.

This is a fully remote position, requiring a proactive approach to system monitoring, troubleshooting, and user support. The ideal candidate possesses strong technical acumen in WMS, excellent problem-solving skills, and the ability to collaborate effectively with on-site teams and stakeholders across various locations. We are looking for someone passionate about leveraging technology to drive warehouse excellence, from anywhere. This role is critical for the technological backbone of our operations.

• Administer, configure, and maintain the company's Warehouse Management System (WMS) and associated hardware/software.
• Provide technical support and troubleshooting for WMS-related issues for end-users.
• Monitor system performance, identify potential issues, and implement preventative measures.
• Collaborate with IT teams to ensure system integration with other enterprise systems (ERP, TMS).
• Develop and execute system testing plans for upgrades, patches, and new feature implementations.
• Create and maintain system documentation, user guides, and training materials.
• Manage user access, roles, and permissions within the WMS.
• Analyze system data to identify opportunities for process optimization and efficiency gains.
• Stay updated on emerging technologies and best practices in WMS and warehouse automation.
• Participate in the selection and implementation of new warehouse technology solutions.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 5 years of experience in IT systems administration, with at least 3 years focused on Warehouse Management Systems (WMS).
• Proven experience with configuring, troubleshooting, and supporting WMS platforms.
• Strong understanding of warehouse operations, logistics, and supply chain processes.
• Familiarity with database management (e.g., SQL) and scripting languages is a plus.
• Excellent analytical and problem-solving abilities.
• Strong written and verbal communication skills for remote collaboration.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with network infrastructure and hardware relevant to warehouse environments.
• Must be able to work effectively in a fully remote capacity, with a dedicated workspace and reliable internet connection.

• Attractive salary package reflective of remote work and expertise.
• Comprehensive health, dental, and vision insurance.
• Company-provided laptop and necessary software licenses.
• Retirement savings plan with company matching.
• Generous annual leave and public holiday provisions.
• Professional development and training allowances.
• Opportunities to work with cutting-edge warehouse technology.
• Remote work flexibility.