Remote IT Help Desk Manager; Federal
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-10-27
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IT/Tech
IT Support, IT Project Manager, Systems Administrator, HelpDesk/Support
DMI, a leading provider of digital services, is seeking an experienced IT Help Desk Manager to oversee our support operations on a federal government contract. You will lead a team of help desk technicians, ensure SLA adherence, and coordinate with cybersecurity and infrastructure teams to maintain secure, reliable IT services.
The role requires a Bachelor’s degree, 5–8 years in IT support, and 2–3 years of leadership, with ITIL or CHDM certifications a plus.
The following opportunity is for a Remote IT Help Desk Manager (Federal Contract) with DMI.
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This posting is for the Remote IT Help Desk Manager (Federal Contract) role at DMI, based in United States.
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