Remote IT Support Tech - Customer-Focused Troubleshooter
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-27
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Iron Edge Group is hiring a remote IT Support Technician to provide front-line technical support to end users, troubleshoot servers and networks, and dispatch to client sites as needed. You will resolve issues, communicate professionally, and help maintain high service levels while completing tickets to standards.
Ideal candidates have at least 1 year in Tier 1 IT support, experience with ticketing systems and remote access, and a customer-focused approach.
We have an opening for a Remote IT Support Tech - Customer-Focused Troubleshooter in United States within IT & Technology, Other.
This opportunity is part of our work in IT & Technology, Other.
The advertised compensation is 39.000 - 45.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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