Remote IT Operations Associate II - Incident & Monitoring
Los Angeles, Los Angeles County, California, 90001, USA
Listed on 2026-10-27
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IT/Tech
IT Support
Health Edge is seeking a Technical Operations Associate II (L1) to serve as the single point of contact for incidents and service requests across healthcare systems. You will monitor production jobs, files, and batch workflows, manage tickets, triage, and ensure SLA adherence.
You will escalate issues to L2 when needed and maintain real-time trackers for all critical workflows. The role requires ITIL familiarity, healthcare domain knowledge, and strong communication across stakeholders.
This is a strong opening to take on the Remote IT Operations Associate II
- Incident & Monitoring role at Health Edge.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote IT Operations Associate II
- Incident & Monitoring role in the description above.
We appreciate your interest in this position.
Join Health Edge and contribute to our ongoing work.
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