Remote Desktop Support Analyst; Tier 1; Dealership IT
St. Petersburg, Saint Petersburg, Pinellas County, Florida, 33701, USA
Listed on 2026-10-27
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Location: St. Petersburg
Helion Technologies is seeking a Desktop Support Analyst (DSA) for its Tier 1 team, offering remote work from home with the initial contact for all inbound inquiries. You will triage, troubleshoot, and resolve Tier 1 issues, document steps in Autotask, and handle a steady stream of tickets and calls for Helion's client base.
The role emphasizes reliable, courteous service, strong problem-solving, and the ability to work both independently and within a team.
Our team is growing, and we are hiring a Remote Desktop Support Analyst (Tier
1) - Dealership IT in Tallahassee, FL, United States.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Tallahassee, FL, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
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