Remote Level 2 Help Desk Technician – MSP IT Support
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IT/Tech
Job Description & How to Apply Below
Layer
27 is seeking a Level 2 Help Desk Technician to join our Managed Services team, supporting diverse client environments across the United States in a remote setting. You will resolve both day-to-day tickets and escalated issues, bridging on-premises AD and file servers with Microsoft 365 and Azure while maintaining high service standards.
The role requires 3+ years in technical support, strong Microsoft 365/Azure skills, and solid knowledge of networking and security tools.
This posting is for the Remote Level 2 Help Desk Technician – MSP IT Support role at Layer
27, LLC, based in Durham, NC, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
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