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Remote - Tech Support Lead

Remote / Online - Candidates ideally in
Florence, Lauderdale County, Alabama, 35630, USA
Listing for: Jack Henry
Full Time, Remote/Work from Home position
Listed on 2026-10-27
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 110000 - 125000 USD Yearly USD 110000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Remote After-Hours Tech Support Lead

Jack Henry is seeking an experienced Technical Support Manager to lead a remote team delivering advanced product support for financial services clients. This afternoon–evening shift role requires coordinating across departments, diagnosing complex issues, and upholding SLAs while fostering strong customer relationships.

Candidates should have at least 7 years in technical support, prior leadership, and the ability to work remotely from within the specified radius.

This Full Time position is for the Remote After-Hours Tech Support Lead role at Jack Henry.

Join Jack Henry and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote After-Hours Tech Support Lead role at Jack Henry, based in Birmingham, AL, United States.

We are looking to fill the Remote After-Hours Tech Support Lead position at Jack Henry in Birmingham, AL, United States.

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