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Remote Software Support Analyst

Remote / Online - Candidates ideally in
Arvada, Jefferson County, Colorado, 80001, USA
Listing for: Mark43
Full Time, Remote/Work from Home position
Listed on 2026-10-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Remote Software Support Analyst I

Mark
43 is seeking a Software Support Analyst to join our team. You will be on the front lines of customer support for public safety agencies, helping them understand and get the most from our software.

You will collaborate with cross-functional teams to provide valuable user insights and improve product experiences. Ideal candidates have at least 2 years in software support, strong troubleshooting skills, and familiarity with Zendesk/JIRA, MS Office/Google Suite, and both Windows and MacOS.

We invite applications for the Remote Software Support Analyst I position located in CO, United States.

This Full Time position is for the Remote Software Support Analyst I role at Mark
43.

We are seeking a motivated Remote Software Support Analyst I to join Mark
43 in CO, United States.

Consider building your career as a Remote Software Support Analyst I at Mark
43.

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