Remote Tier 1 Support Lead — Healthcare IT
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-27
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IT/Tech
IT Support
DrFirst is seeking a Remote Tier 1 Support Lead to manage a nationwide team delivering first-contact resolution across phone, chat, and webform channels. Lead real-time queues, coach staff, and optimize processes to elevate customer experiences and service metrics.
You will analyze trends, drive improvements, and collaborate with leadership to implement SOPs and strategic changes within the support org. Remote-first culture with competitive benefits.
We are currently recruiting a Remote Tier 1 Support Lead — Healthcare IT for our team in United States.
We are looking to fill the Remote Tier 1 Support Lead — Healthcare IT position at RXinsider LTD. in United States.
The Remote Tier 1 Support Lead — Healthcare IT role at RXinsider LTD. is now open for applications in United States.
Join us at RXinsider LTD. as our next Remote Tier 1 Support Lead — Healthcare IT in United States.
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