Senior Technical Product Manager, Agentic Customization

Job Description CoCounsel is an agentic legal partner. Customers need to encode their own methods as reusable, governable skills that agents can discover, load and execute. As a Senior Technical Product Manager, Agentic Customization, you'll own the product surface and technical contracts behind that: the registry, the authoring tools and the workflow runtime. You'll work day to day with Engineering, Science and Applied Research, Security and Design.

• Skills and plugin registry:
  Packaging format and manifest schema., Versioning, publishing, discovery and install lifecycle, Scoping (user, team, org) and an admin-controlled entitlement and permission model, and Provenance, signing and review gates.
• Skill authoring (Creator):
  Conversational and structured authoring that produces well-formed skills, Test harnesses, evals and regression checks before a skill is shared, and Iteration loops driven by usage and feedback.
• Agent runtime integration:
  How skills are discovered, selected and loaded into the agent's context (progressive disclosure, tool binding, token and latency budgets), How skills compose into multi-step workflows, and Connectors to external tools and content through MCP and similar protocols.
• Trust, security and containment:
  Tenant and matter-level isolation, Sandboxing and least-privilege tool access, and Audit logging, data residency and prompt-injection and supply-chain risk for third-party skills.
• Quality and measurement:
  Skill-level and workflow-level eval metrics: task success, tool-call accuracy, regressions, Adoption and usage telemetry, and Offline and online evaluation with Science.
• Delivery: PRDs and API/contract specs, MVP scoping, design-partner betas, and GA readiness with Marketing and Sales.

• 6+ years in product management, with at least 3 on platform, API, developer-facing or AI/agent products
• A record of shipping 0-to-1 platform capabilities through beta to GA with enterprise customers
• Hands-on understanding of LLM agent architecture
• Fluency in writing technical specs and the ability to hold your own in design reviews
• Clear writing: sharp PRDs, explicit trade-off calls and exec-level updates
• Legal or professional-services domain knowledge is a plus

• Experience with plugin or extension ecosystems (IDE, browser, SaaS app marketplaces) MCP, OpenAPI or similar tool protocols
• LLM evaluation frameworks and quality gates for AI features
• Enterprise governance: SSO/SCIM, audit, DLP, SOC 2 and data-residency requirements
• Software supply-chain security (signing, SBOM, sandboxing)

Hybrid Work Model:
We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance:
Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth:
By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits:
We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition…