Genesys Engineer - REMOTE

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

• Installation, configuration and testing of Genesys software
• Support large implementations of the Genesys product suite
• Daily operations and maintenance

Requirements

3+ years experience with:

• Genesys Enterprise Routing solutions
• Genesys T-Server and I-Server integrations
• Genesys SIP Server
• Genesys Voice Portal (GVP)
• Genesys Reporting

Desired

2+ years experience with:

• Genesys eServices
• Genesys Workforce Management
• Genesys Agent Desktops (GAD and iWS)
• Genesys Info Mart and Interactive Insights
• J2EE (Java, Servlets, JSP, EJB, JSF)
• .NET (C#, ASP.NET, )

Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.