Business Analyst - Provider Enrollment

As a condition of employment physical work location must be in one of the 50 states or the District of Columbia.

The Business Analyst is an experienced professional that supports the organization through complex situations encountered in healthcare. This position involves channeling operational expertise and working closely with cross-functional teams to identify, evaluate, and solve complex business problems, thereby driving improvements within the team for current and future contracts. From enhancing operational efficiencies to assisting in making informed, data-driven decisions, the Business Analyst is a problem solver who identifies innovative solutions.

Essential Functions

Leads development of scope, requirements and business objectives and implementation for operational and technical projects or initiatives to enhance operational efficiencies.

Proactively works to identify, research, and analyze system/application issues and opportunities to minimize disruption.

• Monitors, assesses, and communicates system and application availability or updates that impact the team.

Develops detailed test plans and test cases based on variable requirements. May coordinate and conduct testing when applicable. Leads coordination and implementation of tasks to support operational changes.

Supports initiatives by conducting internal or external research and recommending solutions.

Conducts basic analysis to identify, recommend and support implementation of data driven solutions.

Builds relationships with subject matter experts within various departments to efficiently communicate business needs.

Works collaboratively with all areas at Noridian (e.g. IT, Continuous Improvement, other divisions) to ensure operational goals are met.

Develops maintains, and optimizes business process documents, dashboards, and reports with varying frequencies.

Maintains and applies operational and technical knowledge and technical requirements to successfully act as a liaison between operations and technical teams.

Represents the organization on internal and external work groups as an active participant contributing to discussions and sharing workgroup outcomes within the team and organization.

May provide or support role‑specific training and mentorship.

• Other duties as assigned.

• Associate's degree in information technology, business, or related field OR equivalent work experience
• Analytical skills
• Problem-solving skills, including the ability to identify root causes, develop corrective action plans, and implement them successfully
• Knowledge of business requirement solicitation process
• Experience participating in, writing, or managing projects
• Advanced level of PC skills including working knowledge of Microsoft Office Suite
• Excellent written and verbal communication and presentation skills
• Knowledge with regulatory requirements or guidance (e.g., State, Government, or Commercial) relevant to the healthcare industry

• Bachelor's degree information technology, business, or related field in business or related field
• Project management certification
• Knowledge and experience in technical applications and testing methodologies.
• Knowledge of regulatory requirements or guidance (e.g., State, Government, or Commercial) relevant to the healthcare industry
• Ability to work accurately and achieve operational goals under the pressure of tight deadlines
• Experience using data visualization tools similar to PowerBI or Tableau.

• Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve
• Requires prolonged sitting and telephone usage
• Requires…