Remote FiveCCaaS Platform Engineer & IVA Expert
Cape Coral, Lee County, Florida, 33904, USA
Listed on 2026-10-28
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IT/Tech
SRE/Site Reliability, Systems Engineer, AWS
Prudent Rx is seeking a CCaaS Platform Engineer to own and optimize the Five9-based contact center platform and IVA solutions, ensuring reliable call flows, IVR routing, and AI-driven self-service improvements.
You will partner with IT, Operations, and vendor teams to implement enhancements, troubleshoot incidents, and maintain documentation and change control. Fully remote role in a regulated environment with a focus on member experience and automation.
This posting is for the Remote Five9 CCaaS Platform Engineer & IVA Expert role at Prudent Rx, based in Tampa, FL, United States.
We have an opening for a Remote Five9 CCaaS Platform Engineer & IVA Expert in Tampa, FL, United States within IT & Technology.
This role, Remote Five9 CCaaS Platform Engineer & IVA Expert at Prudent Rx, could be your next career step.
Are you ready to take on the Remote Five9 CCaaS Platform Engineer & IVA Expert role at Prudent Rx?
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