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Customer Solutions Engineer, EMEA; Fully Remote

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92101, USA
Listing for: Abnormal AI
Remote/Work from Home position
Listed on 2026-10-28
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Customer Solutions Engineer, EMEA (Fully Remote)
  • Flexible technical resource for the Technical Account Management team.
  • Handles short-term engagements for customers without a dedicated TAM.

What you will do:

  • Partner with CSMs to assess needs and optimize platform usage.
  • Document recaps and surface patterns for product improvement.

Requirements:

  • 3+ years in customer-facing technical roles in SaaS or cybersecurity.
  • Strong triage judgment and excellent communication skills.
Abnormal AI

Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. 5,000 enterprises trust our behavioral AI platform.

As a Customer Solutions Engineer, EMEA (Fully Remote), you will play an important part at Abnormal AI in United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in United States.

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