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Remote Director, IT Operations & Service Governance

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listing for: Wellframe
Full Time, Remote/Work from Home position
Listed on 2026-10-28
Job specializations:
  • IT/Tech
    IT Specialist, Change Management, IT Infrastructure
Salary/Wage Range or Industry Benchmark: 182000 - 198000 USD Yearly USD 182000.00 198000.00 YEAR
Job Description & How to Apply Below

Health Edge is seeking a Director of IT Operations to establish and run the service-management governance model across a complex 24x7 BPaaS/EPaaS environment. You will drive incident, RCA, change, and knowledge governance while ensuring accountability across onshore and offshore teams, with executive-level communications.

The role emphasizes operational discipline, standardization, and continuous improvement, reporting into senior leadership and collaborating with product, infrastructure, and

We invite applications for the Remote Director, IT Operations & Service Governance position located in United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Director, IT Operations & Service Governance role in the description above.

We appreciate your interest in this position.

Join Wellframe and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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