Remote Customer Support Engineer II: Cloud Prem
Peoria, Peoria County, Illinois, 61601, USA
Listed on 2026-10-28
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IT/Tech
Technical Support, IT Support, Cloud Computing: Infrastructure & Operations
Ocient is seeking a Customer Support Engineer II to join its global support team. This remote role is India-based and focuses on enhancing customer satisfaction by addressing complex technical issues across Ocient Cloud, On-Premises, GCP and AWS environments.
You will work as a technical liaison between Engineering and customers, participate in on-call rotations, and guide customers through troubleshooting, root-cause analysis, and solutions.
The Remote Customer Support Engineer II:
Cloud & On-Prem position in the IT & Technology field is open for applications.
Step into the Remote Customer Support Engineer II:
Cloud & On-Prem role at Ocient in Chicago, IL, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
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