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Senior SaaS Technical Support Specialist - Remote

Remote / Online - Candidates ideally in
Albany, Linn County, Oregon, 97321, USA
Listing for: Motorola Solutions
Full Time, Remote/Work from Home position
Listed on 2026-10-28
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below

Motorola Solutions is seeking a remote Technical Support professional to deliver outstanding customer care for Rapid Deploy SaaS solutions. You will handle Zendesk inquiries, monitor SLAs, and collaborate with cross-functional teams to diagnose and resolve complex issues.

Qualified candidates will have 4+ years in enterprise software support, strong analytical and communication skills, and experience with observability tools. This is a fully remote US position with on-call duties as needed.

The Senior SaaS Technical Support Specialist - Remote role at Motorola Solutions is now open for applications in Portland, OR, United States.

The position is based in Portland, OR, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 75.000 - 85.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements
10+ Years work experience
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