Remote Product Support Specialist: Escalations & Analytics
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-28
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IT/Tech
HelpDesk/Support, Technical Support
AirDNA is seeking a technically skilled professional to serve as the bridge between Support and Engineering, owning escalations end to end and diagnosing issues with SQL, logs, and analytics. You will build playbooks and share escalation themes to prevent recurrences.
The role offers a fully remote arrangement for LATAM & Caribbean, with competitive salary, bonus, and flexible time off, plus an education stipend and growth plan.
We are looking to fill the Remote Product Support Specialist:
Escalations & Analytics position at AirDNA, LLC in United States.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
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