Remote: Business Systems Analyst II, Amazon Connect
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-28
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IT/Tech
IT Business Analyst, Business Systems & Technology Analysis, Systems Analyst
Mutual of Omaha Insurance Co. is seeking a Business Systems Analyst II for Contact Center Technology (Amazon Connect). You will partner with stakeholders to gather requirements, translate them into Connect configurations, and validate solutions through testing before handoff to the business.
You will also handle tickets from Service Now, participate in after-hours deployments, and support ongoing center operations across ~30 call centers in a remote-capable role within the United States.
We are seeking a motivated Remote:
Business Systems Analyst II, Amazon Connect to join Mutual of Omaha Insurance Co. in United States.
The Remote:
Business Systems Analyst II, Amazon Connect position in the IT & Technology field is open for applications.
We have an opening for a Remote:
Business Systems Analyst II, Amazon Connect in United States within IT & Technology.
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