Remote Workforce Analytics & Scheduling Analyst
Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-10-28
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IT/Tech
Business Intelligence, Data Analyst
Maximus seeks an Analyst - Workforce Services to optimize contact center performance through forecasting, scheduling, real-time monitoring, and workforce analytics. Turn data into staffing decisions that improve service levels and customer experience.
The role emphasizes developing forecasts, overseeing attendance, and producing reports to support staffing and performance metrics in a fully remote setting.
We are currently recruiting a Remote Workforce Analytics & Scheduling Analyst for our team in City of Albany, NY, United States.
This opportunity is part of our work in Human Resources, IT & Technology.
The advertised compensation is 60.000 - 73.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Workforce Analytics & Scheduling Analyst role in the description above.
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