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Remote IT Service Management Lead Incident

Remote / Online - Candidates ideally in
High Point, Guilford County, North Carolina, 27260, USA
Listing for: First Citizens Bank
Full Time, Remote/Work from Home position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Project Manager, Change Management, IT Specialist
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR

Job Description & How to Apply Below

Position: Remote IT Service Management Lead — Change & Incident
A leading financial institution is seeking an experienced IT Service Management Manager to enhance operational reliability and efficiency within IT. This role involves driving improvements in IT processes, overseeing reporting metrics, and collaborating across teams. Candidates should possess significant experience in Operational IT services and qualifications like ITIL Certification are preferred. This is a full-time remote position available primarily in North Carolina.
We have an opening for a Remote IT Service Management Lead — Change & Incident in Raleigh, NC, United States within IT & Technology. Take a moment to read everything above and see whether this role is right for you. This posting is for the Remote IT Service Management Lead — Change & Incident role at First Citizens Bank, based in Raleigh, NC, United States.

We are looking to fill the Remote IT Service Management Lead — Change & Incident position at First Citizens Bank in Raleigh, NC, United States.
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