Director, Incident Response ( Remote, GBR
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-10-29
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IT/Tech
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Management
As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.
Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. Crowd Strikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation.
We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?
The future of cybersecurity starts with you.
The Role
- Are you capable of leading teams and interacting with customers entangled in complicated and difficult situations?
- Do you find yourself interested in and keeping up with the latest vulnerabilities and breaches?
- Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?
- Do you crave new and innovative work that actually matters to your customer?
- Do you have an Incident Response or Information Security background that you’re not fully utilizing?
- Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?
- Can you assess complicated problems and address them in a strategic fashion?
- Lead consulting engagement teams and provide high-level oversight on consulting engagements
- Perform initial triage and scoping for prospective clients to understand the client objectives and level of effort involved to complete objectives
- Partner with Sales Team to scope and win new business
- Manage and mentor team members to help expand skill sets and maximize performance
- Produce high-quality written and verbal reports, presentations, recommendations, and findings to key stakeholders including customer management, regulators, and legal counsel
- Deliver high quality services constantly seeking feedback from customers, partners and Crowd Strike team members to improve offerings
- Partner with other Services regional leaders to staff and schedule consulting engagements
- Demonstrate industry thought leadership through blog posts, Crowd Casts, and other public speaking events
- University/College degree or equivalent experience.
- Team leadership experience in a matrixed consulting remote environment
- Excellent communication, interpersonal and collaborative skills, strong business acumen and ability to exercise good judgment and discretion and maintain confidentiality
- A proven leader, with the ability to inspire, lead, and mentor a high performing organization, with the ability to establish strong cross functional relationships to work collaboratively
- Capable of leading teams of highly motivated technical analysts
- Ability to communicate highly technical information to non-technical people
- Ability to lead clients through high stress situations
- Contributing thought leader within the incident response industry
- Ability to foster a positive work environment and attitude
- Ability to travel in region on short notice, up to 30% of the time
- Proven experience utilizing AI…
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