Content Designer; BPSS Eligible

We're supporting a major Central Government programme seeking an experienced Content Designer to join a multidisciplinary digital team delivering essential public services. This is an excellent opportunity to create clear, accessible and user-centred content that helps citizens successfully interact with government services.

• Position: Content Designer
• Contract Length: 12 Months
• Rate: Up to £477 per day
• IR35 Status: Inside IR35
• Location: Remote with occasional travel to London
• Clearance: Must be eligible for BPSS
• Sector: Central Government

• Proven experience working as a Content Designer within agile, multidisciplinary teams.
• Strong understanding of GDS content design principles
  , the Government Service Manual and  style guidance.
• Experience creating, testing and iterating content based on user needs and evidence.
• Ability to write clear, concise and accessible content for a range of digital services and user groups.
• Experience conducting content audits, content reviews and content strategy activities.
• Strong understanding of accessibility standards and writing for inclusive audiences.
• Experience collaborating with User Researchers, Service Designers, Interaction Designers, Product Managers and Developers.
• Ability to explain and advocate for content decisions with stakeholders at all levels.

• Design and deliver user-centred content across complex government services.
• Create, review and improve content that meets user needs and business objectives.
• Work closely with user researchers and designers to ensure content is evidence-based.
• Ensure all content aligns with GDS standards,  style guidance and accessibility requirements.
• Participate in discovery, alpha, beta and live phases of delivery.
• Support content governance, consistency and quality assurance across services.
• Contribute to service assessments and continuous improvement initiatives.

• Previous experience delivering digital services within Central Government
  .
• Experience supporting services through GDS Service Assessments
  .
• Knowledge of content management systems and content operations practices.
• Experience with in Healthcare, NHS or wider Health sector digital programmes would be highly desirable.
• Experience creating content for complex, high-volume citizen-facing services.

Up to £477 per day Inside IR35
12-month contract engagement
Predominantly remote working with occasional London travel
Opportunity to work on high-profile government transformation programmes
Collaborative multidisciplinary team environment

If you're a Content Designer with strong GDS experience
, BPSS eligibility
, and a passion for creating content that helps users successfully navigate public services, we'd love to hear from you.

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.