Senior Business Analyst: ITSM/ESM & ServiceNow; Remote
Ottawa, Ontario, Canada
Listed on 2026-10-29
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IT/Tech
IT Business Analyst, Business Systems & Technology Analysis -
Business
Business Systems & Technology Analysis
S.i. Systems is seeking a Senior Business Analyst (10+ years) to support Enterprise Service Management initiatives in a public sector environment, focusing on stakeholder needs assessment, business analysis activities, and process evaluation across multiple lines using ITSM/ESM practices and Service Now.
Responsibilities include stakeholder engagement, elicitation sessions and workshops, documenting requirements traceability, and performing options analysis with cost-benefit input for business
Our organisation is growing, and we are hiring a Senior Business Analyst: ITSM/ESM & Service Now (Remote) in Ottawa, ON, Canada.
Consider building your career as a Senior Business Analyst: ITSM/ESM & Service Now (Remote) at S.i. Systems.
The Senior Business Analyst: ITSM/ESM & Service Now (Remote) position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a Senior Business Analyst: ITSM/ESM & Service Now (Remote) in Ottawa, ON, Canada within Management & Operations, IT & Technology.
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