Senior Technical Business Analyst

Senior Technical Business Analyst We use optional cookies to personalize content and analyze our traffic. You may decline the use of optional cookies by selecting the  Decline  button below. By using our website, you agree to our use of cookies.# Careers at Great American Insurance Group## Senior Technical Business Analyst Apply:
Hybrid:
Cincinnati, OH (USA):
Full time:
Posted Yesterday:
R9774
** Be Here. Be Great.
** Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a  small company  culture where your ideas will be heard with  big company  expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes.  IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures,  The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.  

Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success.  The Great American Risk Solutions IT team is seeking a Senior Technical Business Analyst. This individual will combine advanced business analysis with hands-on technical expertise to translate complex business needs into reliable, scalable IT and data solutions.

They will partner with business stakeholders and technical teams throughout the requirements and software development life cycles, with responsibilities spanning technical specifications, application configuration, SQL and data analysis, automation, testing, deployment, and production support.  
** Essential Job Functions and Responsibilities
*** Analyzes complex business issues, gathers and defines business and technical requirements, and translates them into detailed specifications for IT and data solutions aligned with organizational goals.
* Collaborates with business stakeholders, program and project managers, and cross-functional technical teams to model system requirements, evaluate capabilities, and develop workflow charts, diagrams, and solution specifications.
* Leads configuration and maintenance of enterprise applications, tunes systems for efficiency, and implements enhancements to improve performance, reliability, functionality, and scalability.
* Responds to complex application service requests, troubleshoots system and data issues, and documents findings and resolutions clearly for business and technical audiences.
* Develops technical specifications for system enhancements, contributes to coding and advanced bug fixes, and develops and implements automated system protocols and scripts to reduce manual processes.
* Leads testing, debugging, and deployment of application updates, verifying alignment with business and technical requirements while ensuring quality and minimal disruption to business operations.
* Uses SQL and analytical tools to gather and analyze data, investigate issues, and support solution decisions. May develop and maintain complex reports and dashboards to support business needs and decision-making.
* Manages application-level security, including user access and compliance with data protection standards.
* May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent…