Director, Development Operations Point Foundation nation's st scholarship-granting org LGBTQ

Point Foundation is the nation’s largest scholarship-granting organization for LGBTQ+ and ally students, supporting 1,250 scholars in the 2026–27 academic year. Point provides scholars with financial support, leadership and career development, and a lifelong community of students, alumni, and leaders in every field and industry.

Point’s mission is to support the educational aspirations of LGBTQ+ and ally students to become impactful leaders in their lives, careers, and communities. Point is proud to be a top-rated nonprofit by watchdog groups including Charity Navigator, Guide Star, and the Better Business Bureau.

We pursue excellence in all we do and are building for scale – growing the number of scholars we serve, expanding leadership and career development opportunities, and innovating the systems and technology that let a nimble team reach further every year.

Point Foundation seeks a hands-on, systems-minded Director of Development Operations to serve as the engine behind the Development team’s fundraising success. This is a builder role – someone who can zoom out to shape a forward-looking and AI-powered technology roadmap and zoom back in to troubleshoot a broken integration before it slows the team down. The Director will own the full technical infrastructure that powers fundraising tnering closely with the Chief Development Officer on the day-to-day, and with the Sr.

Director, Technology & Systems on strategy and the buildout of the technical roadmap, this person will be both the engineer of Point’s fundraising technology stack and the hands-on operator who keeps it running.

Reports to: Chief Development Officer

Status: Full time, exempt

Supervises: One associate-level direct report

Location: Remote position based in the greater Los Angeles area. Occasional in-person meetings and events require candidates to be located in, or willing to relocate to, the L.A. area. Relocation assistance is available.

• Database, Data Integrity & Reporting Oversight – own overall accountability for the donor database, including data integrity standards, hygiene, reporting, and analytics. Direct staff on day-to-day data work while remaining hands-on with complex reporting, troubleshooting, and data strategy as needed.
• Data Governance & Compliance – establish and enforce Development-specific policies for donor data privacy, security, and user access permissions, in line with organization-wide standards set by the Sr. Director, Technology & Systems, and ensure compliance with applicable regulations and PCI standards across all fundraising platforms.
• Fundraising Analytics & Reporting – build dashboards, KPIs, and revenue forecasts that give the Chief Development Officer, gift officers, and leadership clear visibility into pipeline, portfolio performance, and progress toward goals.
• Platform & Vendor Management – serve as the primary owner of the Development team’s technology stack, including Fundraise Up, iWave, and other giving and prospect research platforms; manage related vendor relationships and design and maintain integrations between Development systems and those used by Finance, Marketing, and Programs, ensuring data flows accurately and consistently across the organization.
• Technology Strategy & Roadmap – partner with the Sr. Director, Technology & Systems and the Director, Program Operations to plan and launch Point’s CRM strategy, and develop a forward-looking roadmap for the Development team’s technology needs that integrates within the organization’s overall technology roadmap, including evaluating new tools and platform upgrades.
• AI & Emerging Technology – harness AI and emerging technologies to increase efficiency,…