Senior Consultant - Software Implementation; Remote

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values:
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

Vault Vault CRM is the agentic CRM for Life Sciences. Vault CRM is an agentic CRM for life sciences that connects sales, marketing, and medical teams on a single platform with a unified customer database and embedded AI. We are looking for consultants who enjoy the challenge of delivering cutting-edge solutions.

We are currently hiring for our implementation team that serves customers from SMB to Enterprise. Our ideal candidate will partner with our customers to ensure they are leveraging the full capabilities of our solutions. We want team players who are focused on delivering exceptional customer success, thrive as self-starters, and are excited to challenge the status quo.

This is a remote, full-time permanent role with Veeva. This is a customer-facing role, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

• Lead customer in process discovery workshops that align on best practices and drive to solutions based on requirements
• Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
• Develop and leverage expertise in our Vault platform
• Plan, Manage, and perform application build, test, and deploy activities
• Identify and monitor interdependencies between various program or project work streams
• Create project deliverables and standards (e.g., including process standards)
• Plan and establish after go-live activities including ongoing support and ongoing application changes to align to full capabilities
• Mentor and develop junior team members to help facilitate a growing and collaborative team environment

• 7+ years of demonstrated consulting or equivalent experience
• Proven track record in meeting with senior management and executives as a subject matter expert
• Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
• Strong presentation and solution design skills
• Travel requirements depend on the team and can be aligned based on personal requirements with post-implementation being a non-travel role and implementation being travel up to 25%.

• Industry experience in Life Sciences, Healthcare, or CRM
• Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and…