Regulatory Product Manager

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Product Management Rochester, NY, US

Salary Range: $ To $ Annually

The Regulatory Product Manager is responsible for defining, prioritizing, and delivering product capabilities for BCC Software solutions that support USPS regulatory rate case cycles, postal compliance, and mail presort optimization. This role manages new feature functionality and technical requirements across products used by small businesses through enterprise-level sortation operations, ensuring customers can confidently prepare, sort, document, and submit mail in alignment with USPS regulations, rate changes, Domestic Mail Manual requirements, Mail.dat/Mail.

XML updates, and evolving industry standards.

• Own the roadmap for presort and postal regulatory capabilities, including USPS rate case, pricing, labeling list, Mail.dat/Mail.
  
  XML, and compliance updates.
• Translate USPS rules, DMM requirements, postal releases, industry guidance, and customer needs into clear requirements, acceptance criteria, and priorities.
• Manage features for mail preparation and presort products, including sortation logic, discounts, palletization, co‑mail, entry points, carrier route, eDoc, and reporting by serving as product owner for multiple engineering teams to complete necessary updates in a timely manner.
• Lead consolidation of three presort engines into one by defining outcomes, migration strategy, capability parity, technical needs, sequencing, and success measures.
• Partner with engineering, QA, postal affairs, support, implementation, sales, marketing, and leadership to deliver compliant releases.
• Engage customers, mail service providers, printers, production mailers, industry partners, and USPS‑related contacts to validate needs and direction.
• Balance requirements across small business, mid‑market, and enterprise sortation products with varying workflow, integration, performance, and reliability needs.
• Define technical requirements for presort processing, including data handling, validation, algorithms, performance, certification, auditability, documentation, exceptions, and integrations.
• Prioritize the backlog based on deadlines, customer value, compliance risk, effort, revenue impact, readiness, and strategy.
• Coordinate release readiness for rate case and out‑of‑cycle postal updates, including sign‑off, release notes, training, customer communications, support enablement, and triage.
• Monitor performance, adoption, defects, compliance risk, and feedback to guide continuous improvement and roadmap decisions.
• Serve as a presort product SME, explaining capabilities and postal change impacts to internal and customer‑facing teams.
• Participate in industry and USPS‑led work groups, including negotiable travel for regular onsite meetings throughout the year.

• Bachelor’s degree in business, computer science, information systems, engineering, operations, logistics, or related field; equivalent experience considered.
• 5+ years in product management, product ownership, business analysis, or similar software product role, preferably in postal, logistics, compliance, or regulated technology.
• Strong understanding of USPS mail preparation, presort, postal discounts, rate cases, DMM requirements, and eDoc workflows, or ability to quickly build expertise.
• Experience defining technical requirements for complex software, including data flows, integrations, processing engines, rules logic, performance, and release dependencies.
• Ability to lead product modernization or platform consolidation, including migration planning, stakeholder alignment, risk…