Remote IT Service Desk Analyst - 2nd Shift
Carlsbad, Eddy County, New Mexico, 88220, USA
Listed on 2026-10-29
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
CAI is seeking a Service Desk Analyst for remote 2nd shift. You’ll handle Level 1 support via phone, email, or chat, assisting associates and vendors with hardware, software, and account issues.
The role is full-time, remote with a weekday evening schedule, focusing on customer service excellence and timely ticket resolution. Candidates should have 6–12 months of service desk or technical support experience, plus strong communication and documentation skills.
We have an opening for a Remote IT Service Desk Analyst - 2nd Shift in Santa Fe, NM, United States within IT & Technology.
This is an excellent opportunity to take on the Remote IT Service Desk Analyst - 2nd Shift role at CAI.
As a Remote IT Service Desk Analyst - 2nd Shift, you will play an important part at CAI in Santa Fe, NM, United States.
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