Technical Support Team Lead
San Francisco, San Francisco County, California, 94110, USA
Listed on 2026-10-29
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IT/Tech
IT Support, Technical Support
NiCE is seeking a Team Lead, Technical Support in San Francisco to guide advanced technical support operations for our SaaS-based customers. You will own complex issues, coordinate cross-functional teams, and mentor peers to improve service quality.
Preferred candidates have 7+ years in technical customer support, deep networking knowledge, and strong communication skills. This role offers remote-friendly arrangements and a dynamic, fast-paced environment with a focus on continuous improvement.
This role, Remote Technical Support Team Lead at Remote, could be your next move.
The position is based in San Francisco, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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