Remote IT Service Desk Engineer: 1st Line Support Pro
Slough, Berkshire, SL1, England, UK
Listed on 2026-10-29
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
QA Ltd in the United Kingdom is seeking a proactive IT Service Desk Analyst to provide 1st line support to internal and external users. You will handle incidents via phone, chat, email or portal, resolve faults, and keep customers informed of progress.
You will escalate complex issues to higher support levels while maintaining high customer satisfaction as part of a busy service desk team. ITIL knowledge and Active Directory experience are desirable.
As a Remote IT Service Desk Engineer: 1st Line Support Pro, you will play an important part at QA Ltd in Slough, England, United Kingdom.
We would love to welcome a new Remote IT Service Desk Engineer: 1st Line Support Pro to our organisation in Slough, England, United Kingdom.
For the Remote IT Service Desk Engineer: 1st Line Support Pro position at QA Ltd, we are reviewing applications now.
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