Senior IT Helpdesk Lead - Remote
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-29
-
IT/Tech
HelpDesk/Support, Systems Administrator, Technical Support, IT Support
Porch Group is seeking a Senior IT Helpdesk Technician to support end-user devices and enterprise apps within the IT Operations team. You will manage complex technical issues, mentor junior staff, and drive process improvements to enhance IT service delivery.
You will deliver expert support across Windows, MacOS, Office 365, MS Teams, Slack, Zoom, Ring Central and other enterprise tools while maintaining SLAs and security standards, all in a remote setup that aligns with US business hours.
We are looking to fill the Senior IT Helpdesk Lead
- Remote position at Porch Group in United States.
This posting is for the Senior IT Helpdesk Lead
- Remote role at Porch Group, based in United States.
The Senior IT Helpdesk Lead
- Remote role at Porch Group is now open for applications in United States.
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