Web Coordinator

Organization: Armed Conflict Location & Event Data (ACLED)
Department: Executive
Location: Remote
Employment Type: Full-Time Employment
Salary: USD $55,000–$60,000 per year
Start Date: As soon as possible
Time Zone Requirement: Candidate should be based within the Central European Time (CET) to US Eastern Time zone range.
Final date to receive applications: Applications reviewed on a rolling basis.

The Armed Conflict Location & Event Data (ACLED) is an independent and impartial conflict and protest monitoring organization that provides real-time data and analysis on violent conflict and protest in all countries and territories worldwide.

ACLED collects, analyzes, and publishes information that helps researchers, policymakers, humanitarian organizations, journalists, and other stakeholders understand patterns of political violence and protest. Its digital platforms play an important role in making conflict data, research, and analysis accessible to global audiences.

ACLED is seeking a skilled and technically experienced Web Coordinator to oversee the day-to-day operation, technical maintenance, and continuous improvement of its main website and associated web properties.

This is a hands-on technical position that requires direct experience working within a content management system (CMS), troubleshooting website issues, implementing technical improvements, and ensuring that the organization’s websites remain reliable, secure, well-organized, and performant.

The Web Coordinator will be responsible for managing ACLED’s Drupal-based website, developing and implementing search engine optimization (SEO) strategies, overseeing web analytics and performance reporting, and coordinating incoming website requests from different departments across the organization.

The successful candidate will identify technical issues, implement website improvements, manage updates, coordinate with developers, and ensure that the website meets accessibility, security, and performance standards. The role will also involve prioritizing feature requests, coordinating web-related projects, and translating organizational requirements into practical website solutions.

In addition to technical responsibilities, the Web Coordinator will directly supervise one team member, the Digital Officer, providing daily guidance, feedback, and professional development support. The Coordinator will report to the Head of the Department and work closely with teams across ACLED.

This is a fully remote position. The preferred candidate should be based within a time zone spanning Central European Time (CET) to US Eastern Time.

The Web Coordinator will oversee the daily operation, technical reliability, and performance of ACLED’s Drupal-based website and related web properties.

Key responsibilities include:

• Manage the day-to-day operation, performance, and reliability of ACLED’s main website and associated web properties.
• Troubleshoot and resolve technical website issues directly, working with the development team when additional technical support is required.
• Identify and fix website bugs and implement necessary technical corrections.
• Manage plugin and module updates, security patches, and content management system configurations.
• Perform minor front-end customizations and fixes within Drupal’s theming and module layers as required.
• Monitor website performance, uptime, and Core Web Vitals to ensure a reliable and positive user experience.
• Identify and address performance issues proactively before they negatively affect website visitors.
• Manage version control, staging environments, and deployment processes in coordination with the development team.
• Ensure the website…