Remote Helpdesk L1 Technician – Beginner IT Support
Houston, Harris County, Texas, 77001, USA
Listed on 2026-10-29
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IT/Tech
HelpDesk/Support, Technical Support, IT Support, Desktop Support
Stefanini LATAM is seeking a Junior Help Desk L1 to provide first-level technical support from a remote location. The role involves assisting users via phone, chat, and email, troubleshooting hardware and software, and escalating complex issues to specialists.
Candidates must have 6 months in customer service or tech support, strong English skills, and ability to follow standardized processes. Rotating schedules include morning, afternoon, and night shifts with company equipment provided.
This is a great opportunity to take on the Remote Helpdesk L1 Technician – Beginner IT Support role at Stefanini LATAM.
The position is based in United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 134..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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