Systems Administrator; Azure, Modern Workplace

• Location:
  
  Indianapolis, Indiana
• Work Arrangement:
  Hybrid or remote. Hybrid if near Indianapolis, Indiana. Remote if open to travel.
• Geography Requirements:
  Candidates must reside in Indiana
  , Ohio
  , Michigan
  , Wisconsin
  , Illinois
  , or Kentucky
• Travel:
  Up to 25% travel
• Compensation: $75,000 - $85,000 base salary + benefits
• NOTE: We're seeking an Azure Cloud Engineer with broad-based Microsoft Modern Workplace proficiency. Working knowledge of Citrix is required, but our client's organization is migrating away from this technology (2028 - 2029).
  
  Experience with
  SOTI is a "plus" but not required.

• 3-5 years of technical support experience; preferably in a Managed Service Provider (MSP) environment
• Endpoint & Mobile Device Management (Microsoft Intune, SCCM, Autopilot)
• Virtual Desktop Infrastructure (VDI), Remote Desktop Services, and Networking Basics (TCP/IP, VPN, DNS)

• Citrix Certified Associate (CCA)

• Microsoft Certified:
  Modern Desktop Administrator Associate
• Certifications:
  
  CompTIA ITF+, A+, or Network+
• ITIL Foundation Framework knowledge
• SOTI (Highly desired)

• Established Managed Service Provider (MSP) supporting a range of mid-market and enterprise scale accounts. Business has additional revenue streams in case the MSP business ever loses some contracts.
• Reimbursement provided for technical certifications related to scope of job responsibilities.
• Organization is geared towards retaining full time staff. This is not a "high turnover" MSP business model.
• Opportunities for advancement. Strong U.S. Military veteran leadership influence within the IT department.

As a Senior Systems Administrator, you will be the modern workplace champion our clients rely on to elevate, secure, and streamline their digital infrastructure. Partnering directly with vCIOs and business leaders, you will architect seamless work-from-anywhere ecosystems using cutting-edge cloud applications, virtual desktops, and advanced endpoint management platforms.

• Real Transformation:
  Move beyond routine tickets to deploy and optimize M365, Azure, and VDI solutions.
• Direct Impact:
  Serve as a trusted advisor alongside vCIOs to solve high-visibility client challenges.
• Accelerated Growth:
  Access ongoing certification support and clear pathways toward enterprise architecture.
• Hybrid Flexibility:
  Enjoy remote autonomy balanced with engaging local client interaction.

• Configure and deploy devices via Intune, Autopilot, and SOTI for seamless user onboarding.
• Support high-performing Virtual Desktop Infrastructure (VDI) and secure remote access environments.
• Safeguard clients through MFA, endpoint protection, automated patching, and security compliance.
• Lead escalation management for complex issues, documenting solutions clearly in ITGlue.

• Experience:
  
  3–5 years in IT support or administration, ideally within an MSP setting.
• Technical Proficiency: M365, Entra  (Azure AD), Citrix, Intune, VDI, and core networking skills.
• Required
  
  Certifications:
  
  Active AZ-900, AZ-104, and Citrix Certified Associate (CCA).
• Communication:
  Ability to distill complex technical details into clear guidance for clients.

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