Remote Expert EPIC Configuration Analyst Cupid

Albuquerque, New Mexico, Location Address:
Remote Office Santa Fe, NM 87501 Compensation Pay Range:
Minimum Offer $ Maximum Offer $ Now Hiring:
Remote Expert EPIC Configuration Analyst – (Cupid)

Summary:

Build your Career. Make a Difference. Presbyterian is hiring a skilled EPIC Configuration Analyst – Expert

Type of Opportunity:
Full time Job Exempt:
Yes Job is based:
Remote Workers New Mexico

Work Shift:

Days (United States of America)

• This position is responsible for in-depth knowledge of assigned Epic System software.
• This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization’s needs.
• This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications.
• Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with departments policies and procedures.
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.
• Have expert understanding of your supported application, integration and general understanding of most all other Epic applications.
• Work independently 100% of the time Anticipate add on work and accomplish both within schedule.
• Role model for projects.
• Promote teamwork within and with other teams Role model for others, is well respected by team and customer.
• Make recommendations, review and test changes, enhancements, and each new release as assigned.
• Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Understanding of workflows, integration between application, downstream systems, and integrated workflows.
• Create new workflows with collaboration of SME Create solutions that allow our end users to be more productive and effective.
• Advocate for our customers.
• Mentor and teach others including other mentors.
• Tailor your mentoring to the individual mentees needs.
• Guide other analysts within your team and across teams.
• Go to person for team members and end user to have a productive discussion on application, operations and workflows.
• Ability to troubleshoot outside of your application.
• Recommend and implement opportunities for knowledge transfer/mentorship.
• Create presentations and present to large cross functional groups with effective Q&A
• Analyze new functionality in new releases to identify impact.
• Ensures all quality assurance processes are followed, including change management and testing efforts.
• Facilitate meetings.
• Drive integrated group to next steps and provide notes and follow up.
• * Functional leader within the team and across teams, team advocate for change management and independently get others on board.
• * Identify and implement process improvements for your team and across multiple teams/areas.
• * Identify and make recommendations to operations…