Federal Help Desk Specialist – Remote Support & Ticketing
Frederick, Frederick County, Maryland, 21701, USA
Listed on 2026-10-30
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Index Analytics, LLC is seeking a Help Desk Specialist to provide responsive support to federal health program stakeholders. The role focuses on resolving inquiries, documenting outcomes and contributing to reporting while delivering professional customer service.
The position is remote-first with Eastern Time hours and potential surge periods. Candidates should have an associates degree and several years of customer service experience, including lead exposure, plus familiarity with Microsoft
The Federal Help Desk Specialist – Remote Support & Ticketing role at Index Analytics LLC is now open for applications in Milford Mill, MD, United States.
The Federal Help Desk Specialist – Remote Support & Ticketing position in the IT & Technology field is open for applications.
We have an opening for a Federal Help Desk Specialist – Remote Support & Ticketing in Milford Mill, MD, United States within IT & Technology.
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