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Remote Service Desk Engineer - Tier 1 IT Support

Remote / Online - Candidates ideally in
Dover, Kent County, Delaware, 19901, USA
Listing for: New Charter Technologies, LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to quickly resolve end-user issues and manage tickets from a remote center. The role supports client environments and ongoing incidents, including printers, password resets, MFA, and security alerts.

You will work with Connect Wise PSA and IT Glue, maintain proper documentation, and communicate effectively with customers while collaborating with the service team to keep systems running smoothly.

Are you ready to take on the Remote Service Desk Engineer
- Tier 1 IT Support role at New Charter Technologies, LLC?

Our group is growing, and we are hiring a Remote Service Desk Engineer
- Tier 1 IT Support in Clayton, MO, United States.

This Full Time opportunity is for the Remote Service Desk Engineer
- Tier 1 IT Support role at New Charter Technologies, LLC.

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